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In every circumstance, we are available 24/7, 365 days a year and can usually be on site within 60-120 minutes of receiving your call. With seven offices throughout Ontario Canada, you can feel confident that an expert claims adjuster is always available.

Claims Satisfaction Guarantee
Every claim you assign to DSB claims adjusters is backed by our 100% Claims Satisfaction Guarantee. You can feel confident that your claims and customers will be managed in a professional manner from claim onset to claim resolution.
 
If you’re not fully satisfied with our services, we won’t charge you.

 

In addition, we are the first independent adjusting firm in Canada to mandate policyholder satisfaction surveys at the conclusion of every claim. Since we instituted this practice, as of October 2015. we have earned a rating of 98.47% satisfaction on all covered claims. Read insured testimonials.

 

While DSB Claims welcomes claims of all sizes, type and complexity, we specialize in the following:

CLick here to see what policyholders have to say about DSB Claims.

we are available 24/7,

365 days a year

When Expertise Matters, Choose A DSB Claims Adjuster

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Property Claims

Canada’s Premier Property Claims Adjusters

DSB Claims is uniquely suited to respond to commercial, industrial, institutional, farm and residential property claims of all sizes and complexity levels. We are experienced in responding to all perils of losses including fire, smoke, suspected arson, water, sewer back up, wind/hail, earthquake, mold, asbestos, theft, explosion, vandalism and much more.

Our property adjusters are proficient in two roles

 

First, we have a duty to protect the bottom line of the client by accurately assessing the scope and associated cost of the loss.

 

Second, we strive to make the insured “whole” again as quickly as possible by quickly communicating our findings and working with the necessary trades to coordinate an expedient

As evidence of our extraordinary service, we are proud to report that our policyholder claims satisfaction rate for all covered property claims was an astounding 98.41 percent as of August 2015.

 

We are the first independent adjusting firm to proactively and consistently measure customer satisfaction for each and every covered claim.

 

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

High Net Worth

property Claims

The Most Trusted High Net Worth & Private Client Property Claims Adjusters

For high net worth and private client homeowner claims, estates and seasonal or second homes, trust only the experts at DSB Claims. Staffed by industry veterans, we are very experienced in deciphering the complex nuances innate to luxury residences and their personal contents and collections.

You can count on us to deliver “white glove” policyholder service with the utmost respect and confidentiality. We also understand subtle differences in finishes and how to assess unique assets such as wine, jewelry, art and rare collections from around the world.

 

As evidence of our extraordinary service, we are proud to report that our policyholder satisfaction rate for all covered high net worth and private client property claims was an astounding 99.97 percent as of  October 2015. We are the first independent adjusting firm to proactively and consistently measure customer satisfaction for each and every covered claim.

 

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

municipality  Claims

The Go-To Choice for Municipal Claims Adjusting

As a municipality, you need a claims adjusting partner that will protect your budget and represent your organization well. DSB Claims delivers on both fronts.

 

We specialize in the handling all lines including automobile (accident benefits, bodily injury, loss transfer for commercial and personal lines), commercial general liability, property, directors and officers and errors and omissions losses, no matter the size or complexity.

 

 

While our depth of experience and attention to detail are exceptional, we are truly defined by our commitment to service and customer satisfaction. Our team is unrivaled in its depth of experience and highly respectful of everyone involved through the claim process. Because of our extensive background, we have a proven ability to work with all types of claimants – including difficult people, elderly or vulnerable people and highly stressed people.

Below are just a few of the advantages of partnering with DSB Claims:

 

  • Team is fluent in English, French and Punjabi to provide exceptional service to multi-ethnic communities
  • Available 24/7 – 365 days a year for claims reporting, after-hours visits to scenes of loss, response to telephone enquiries and after hours emergency response
  • Adjusters are placed on rotation so an adjuster is always on call
  • Extensive municipality and government claims experience
  • Deliver claim acknowledgement report within 24 hours – subsequent reports at 7, 30 and 60 days depending upon specific file activity
  • Routinely participate in client claims meetings and strategy meetings at no additional cost
  • Available to provide educational seminars for internal counsel and staff
  • 100% committed to transparent business practices

 

 

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

Title Insurance Claims

Title Insurance Claims Adjusting – When Attention to Detail Matters

DSB Claims is uniquely suited to respond to commercial and residential title insurance claims of all sizes and complexity levels. We are one of just a few Canadian independent adjusting firms with specialized experience in this area.

Count on us to assess and resolve the following types of claims for both commercial and residential properties:

  • Municipal zoning law violations
  • Tax situations
  • Issues with legal access to property
  • Suits for unmarketability of land due to survey errors
  • Encroachment claims and setback violations
  • Construction and existing work order issues
  • Easement disputes
  • Liens and other interests against the title, including fraudulent claims

We are known for prompt response, investigation and recommendation, as well as extensive knowledge of insurance and real estate law.

 

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

Count on us for 24/7 response from one of our eight office locations in greater Toronto and Ontario including Brampton, Markham, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

Construction Insurance Claims

Construction Insurance Claims Adjusting – A Cost-Containment Focus

If you have complex construction insurance claims, consider DSB Claims to be a highly-proficient resource. With an extensive background in construction insurance claim adjusting, we can assist with the following claim types:

 

  • Builders risk
  • Wrap-up liability
  • Contractors block and equipment policies
  • Pollution & mold

 

 

 

 

Advantages of partnering with DSB Claims construction insurance claims adjusters include: We take into account the project’s contractual hierarchy to establish the appropriate parties involved and investigate, handle and resolve the claim in the most cost effective manner possible.

 

 

In summary: Our construction insurance adjusters understand the building process and the role of each trade. They are also fluent in contract interpretation. You can rely on our team to protect your budget and represent your organization well.

 

We find that careful analysis of contractual risk control models will often limit or eliminate the insured party’s exposure. We uphold a cost-containment focus throughout the investigation and handling of any loss. Our experience and expertise in handling all areas of the contractual spectrum make us uniquely qualified to manage any construction claim scenario.

 

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

Commercial Liability Insurance

Construction Insurance Claims Adjusting – A Cost-Containment Focus

Commercial Liability Claims Adjusting – Positioning You for Success In today’s litigious society, liability claims are frequent, and they can quickly escalate if not proactively managed. For a prompt, proactive investigation that positions the insured for success, look no further than DSB Claims. We can assist with:

 

  • Bodily injury claims
  • Property damage liability claims
  • Personal injury liability claims
  • Medical payments claims
  • Tenants’ legal liability claims

 

 

If you’re in the construction or real estate industries, you know that commercial general liability claims are common on smaller projects (Less than $10 million) and can affect any contractual parties involved in the construction project. A thorough review of contract obligations, contract specifications, details of loss causation, and the appropriate scope of work for each respective sub-trade is paramount in any liability investigation. Contractual transfer for risk control is often available to the named Insured to limit or eliminate liability exposure.

 

Organizations in all industries can count on DSB Claims to investigate commercial liability insurance claims with fast response, a thorough investigation, knowledge of contractual risk transfer and the experience that comes from decades in the industry.

Count on us for 24/7 response from one of our seven office locations in greater Toronto and Ontario including Brampton, Kitchener, Hamilton, Oshawa, Peterborough, Belleville and Muskoka.

 

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