Cost-Effective Claims
Handling Solution
When you partner with DSB Claims, you get a cost-effective means of providing personalized claims service that will delight your policyholders and brokers.
With 11 locations across Ontario, staffed with experienced claims adjusters, we offer personalized and efficient quality claims handling. We provide insurance claims solutions for:
Commercial and Residential Property Claims
Commercial and Residential Property Claims
Environmental Claims
Construction Claims
Commercial General Liability
Catastrophic Claims
By letting us handle the claims aspect of your business, you convert a part of your fixed claims costs to a variable expense, resulting in improved operational efficiency.
This frees up capital and intellectual resources, leaving leaders free to focus on business strategy and development, responsibilities that are critical to the growth of a company.
We also provide insurance advisory services and can guide you through the ongoing changes to rules and regulations as the insurance industry continues to evolve.
What an Insurance Company Can Expect from DSB Claims
Agile Response to Peaks in Claims Volume
Another added value of partnering with us is the ability to scale when you need to respond to an influx of claims. As insurance claims are by nature unpredictable, your partnership with DSB allows you to respond quickly to the needs of your customers during what is often a confusing and stressful time.
YOU GET:
Expert claims handling services
Highly experienced adjusters available in a tight labour market
Educated professionals who are up-to-date on the changing aspects of insurance regulations
24/7/365 Availability
We understand the importance of a positive claims experience so we are available 24/7/365. Clients need an urgent response when they have a claim event so we provide immediate access to informed, compassionate adjusters, and can be on-site within 60 to 120 minutes of receiving a claim.
Our prompt response to claims notifications improves customer satisfaction, builds a positive image of your brand and supports customer retention.
100% Claims Service Guarantee
We provide service you can count on, backed by our industry only 100% Claims Service Guarantee. If you are not 100% satisfied with our service, we won’t charge you.
We are also the first independent adjusting firm in Canada to survey policyholders’ claims experience at the conclusion of every claim, demonstrating our commitment to consistent, high-quality customer service.
The bottom line is you can trust us to take care of your clients and bring their claims to a successful resolution.
Insurance Advisory Service
We are Canada’s premier claims adjusting firm.